Robert Lowdon Store | Return Policy

Return Policy

Returns will be accepted for a period of 7-10 days of receipt of the item. If for any reason you are unhappy with your purchase, you can return it within this time frame. The item must be in original condition unopened (packaging intact). A full refund will be issued upon successful return of the item. We are unable to exchange items that are not damaged, defective or incorrect. If the item was damaged please contact us within 48 hours so an appropriate claim can be filed with the shipping company. It is usually best practice to contact the shipping company immediately upon receipt of the item. A new replacement will be sent immediately after a claim had been opened with the company. As soon as you find out we've sent you an incorrect item, contact us at The correct item will be sent out immediately at no charge. The incorrect item must be prepared for shipping at the time the new item is delivered. Contact Us